Motorcycle
Efficient handling of motorcycle insurance claims, ensuring swift, fair processing and customer satisfaction.
Motor
Streamlining car insurance claims with efficiency, support, and fraud prevention for swift, fair resolution processes.
Commercial
Managing and processing insurance claims for business vehicles efficiently, minimising losses and ensuring quick resolutions.
Other Claims
Bankstone management also covers GAP, windscreen, theft, and accident damage, ensuring comprehensive protection and support.
Bankstone occupies a unique position in the world of claims. Specialising in handling motor claims for insurance brokers, we provide an expert professional outsourced service across everything from motorcycles to private motor to motor fleet.
Coming from the world of insurance broking, we have the knowledge and experience to deliver a service tailor made to brokers’ needs.
About us
Committed to excellence in motor claims management
Bankstone Claims Management Solutions
Established in 2004, Bankstone built its reputation handling motorcycle claims. Over the past decade we’ve extended that reputation across the full range of motor insurance claims. Our knowledge, experience and professionalism set us apart. As does our investment in developing cutting-edge claims handling technology.
We lead the way in using technology to streamline the interactions between the customer and all the different service providers involved in a motor insurance claim. We make the customer experience seamless, efficient and pain-free. Our purpose-built technology means that details held on file by the broker are automatically extracted and disseminated to everyone else involved. So the customer never has to answer the same question more than once.
Bankstone sits at the hub of a network of handpicked specialist suppliers, including repairers, engineers, law firms, hire providers and rehabilitation specialists. This enables us to apply dedicated specialist expertise and service to every aspect of a motor claim. We constantly manage and review suppliers’ performance to ensure a consistently outstanding standard of service. Our customer satisfaction ratings are second to none.
What we do
Bankstone Claims Management Solutions play a crucial role in the insurance ecosystem, ensuring that the process of handling claims is as efficient and customer friendly as possible.
Efficient Claims Processing
Bankstone excels in rapid claim processing, utilising AI for swift damage assessments and ensuring quick inspections, acknowledgments, and payments, thus minimising customer hassle for faster resolutions.
Customer Service and Support
Bankstone offers stellar customer service, providing clear claims guidance, multi-channel accessibility, and ongoing support to ease the claim filing process, significantly reducing customer stress.
Fraud Detection and Prevention
Bankstone combat insurance fraud using advanced analytics and collaborative investigations, protecting against undue losses and ensuring fair premiums, without delaying or rejecting legitimate claims.
Join us
Using Bankstone for claims management solutions expert handling, swift claim resolutions, and personalised service, reducing stress and ensuring accuracy, which can lead to faster recovery and minimised financial impact.
Suite 22,
Hebden Bridge Town Hall,
St George’s St,
Hebden Bridge, HX7 7BY
0330 2020 650
Get in touch.
Client testimonials
What our clients say about us.