Quick response and staff were polite and helpful. It was nice to be able to hear a clear understandable voice!
All questions were answered, very helpful, generally a good experience following a very stressful experience.
Jo was exceptionally helpful and professional throughout dealing with my accident claim She made me feel at ease and explained all the options […]
Yes – the operator, Stacey, was able to answer my questions quickly and clearly for what is a process completely new and alien […]
Jo was friendly while still professional. She answered any questions and was patient and happy to help. Next steps and cover confirmation could […]
All my questions regarding my claim were answered in full and in a very clear and concise manor. I was impressed with the […]
Jo from claims department was very helpful and answered all my queries and was very patience with me queries. Thank you
Well mannered operator. Well spoken and a friendly voice at a time when it is much needed.
Friendly staff who first was concerned about me (the policy holder)following an accident prior to taking vehicle details, which was nice
The young lady who dealt with my call was very helpful and understanding. She seemed very knowledgeable about procedures and projected a very […]